PT. Artha Jaya Intinusa Conducts direct training to Customers
As an official distributor of bosch Rexroth Indonesia, artha jaya intinusa conducts direct product training to customers which is important because it is the main foundation for the sales and customer service team to understand the product in depth. With good knowledge of the product, they can provide better service to customers, answer questions appropriately, and increase customer trust in the product.
The purpose of the product training is designed by artha jaya intinusa as an official distributor of bosch Rexroth Indonesia to provide participants with a comprehensive understanding of the products they sell or support. This program covers technical details of the product, benefits, and advantages compared to competitors, as well as how best to present information to potential customers. Participants will master how to explain product features clearly, handle objections, and direct customers towards information-driven purchasing decisions.
The training that discusses product knowledge training is not complete if studied in a matter of hours, it requires separate time and professional guidance.
Training Objectives
Increase understanding of product features and benefits.
• Strengthen the ability to explain products clearly and comprehensively.
• Ensure consistency of product knowledge among sales and customer service teams.
• Provide information needed to handle customer inquiries and issues.
• Optimize the sales process by leveraging in-depth product knowledge.
